How we handle website and contact information

When you contact us through this website, we may collect information you provide directly, including your name, phone number, email address, service address, appliance details, preferred service date, and message contents.

We also collect limited website usage information through analytics and tag-management tools to understand how visitors use the site and how service requests are submitted.

We use the information you submit to respond to service requests, schedule appointments, follow up about appliance repair inquiries, and provide customer support.

We also use website analytics information to measure traffic, understand which pages are used most often, and improve the performance of our website and lead forms.

This website uses cookies and similar technologies for analytics, website measurement, and performance reporting. These tools may include Google Analytics and Google Tag Manager.

We use analytics data to understand page visits, form activity, phone-click activity, and other interactions that help us improve the site and evaluate advertising performance. We do not use this website to knowingly collect sensitive personal information beyond what you choose to send to us in a service inquiry.

When you submit a service request, the information may be sent to our business email and internal notification channels, including Telegram notifications used for lead response and scheduling workflow.

We use this information only to review, respond to, and manage repair requests and customer communications.

We do not sell your personal information in the ordinary course of our business. We may share information with service providers that help us operate the website, send communications, measure analytics, or process customer inquiries.

If we use advertising or analytics providers, those providers may receive technical information such as browser, device, and interaction data in connection with website measurement and performance reporting.

You can choose not to submit a contact form and instead reach us directly by phone. You can also control cookies through your browser settings and available browser privacy controls.

If you want us to update or delete information you previously submitted through this site, contact us using the email or phone number listed below.

We use reasonable administrative and technical steps to protect the information submitted through this website. However, no online system can guarantee absolute security.

If you have privacy questions about this website or your submitted information, contact Dapl Appliance Repair at dapl.appliance.repair@gmail.com or call +1 (704) 266-0508.