Terms and Conditions

Service communication and website terms

These terms describe how DAPL Appliance Repair communicates with customers about appliance repair requests, appointments, invoices, SMS notifications, and support.

Business identity

DAPL Appliance Repair is the public-facing service name used for appliance repair services and customer communications. DAPL Appliance Repair is operated by DAPL Honcharos Appliance Service Corp.

Service requests and communications

When you request service through our website, chat widget, phone call, or scheduling workflow, we may contact you about your appliance repair request, appointment availability, invoices, payment reminders, technician updates, and customer support.

Submitting a service request does not guarantee appointment availability. Service timing, estimates, and repair recommendations may depend on technician availability, appliance condition, parts availability, and customer approval.

SMS service messages

By providing your mobile phone number to DAPL Appliance Repair in connection with an appliance repair request, you agree that DAPL Appliance Repair may send service-related text messages to that number. These messages may include invoice links, appointment updates, payment reminders, technician updates, and repair visit notifications.

Message frequency varies based on your service activity. Message and data rates may apply. Message delivery is not guaranteed and carriers are not liable for delayed or undelivered messages.

SMS help and opt-out

For help, reply HELP or contact DAPL Appliance Repair at dapl.appliance.repair@gmail.com or +1 (704) 266-0508.

To stop receiving SMS messages from DAPL Appliance Repair, reply STOP. After you send STOP, we may send one confirmation message and then no further SMS messages will be sent unless you opt in again or otherwise request service-related communication.

Payments, invoices, and estimates

Invoices, estimates, and service totals may be sent by email, SMS link, or other direct customer communication. Payment terms, warranty notes, and invoice details are provided on the invoice or service record.

Parts, taxes, fees, service call charges, discounts, and labor charges may vary by repair and will be reflected on the applicable invoice or estimate.

Privacy

Our handling of personal information, mobile phone numbers, SMS consent, analytics, and customer communication data is described in our Privacy Policy.

Read the DAPL Appliance Repair Privacy Policy.

Contact

Questions about these terms can be sent to dapl.appliance.repair@gmail.com or +1 (704) 266-0508.

Last updated: July 25, 2026

We may update these terms as our website, service workflow, payment process, or communication tools change.

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